Decline of Customer Satisfaction with Israeli Banks. More Competition is needed Naftali Hirschl, PhD. Business 10.01.202310.01.2023 2 Minutes There is no doubt that customers increasingly want more service, but service from Israeli banks leaves a lot to be desired, according to a survey by the Bank of Israel. Bureaucracy is in general one of the main obstacles in Israel hamperin... Please register here, or login below. Username or E-mail Password Remember Me Forgot Password Published by Naftali Hirschl, PhD. View all posts by Naftali Hirschl, PhD. Published 10.01.202310.01.2023